faith

Conversations That Count

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I hate interpersonal conflict. So when I encounter those awkward conversations in which it feels like I am “missing” the other person—unable to connect at a heart level—I get antsy. I worry that it means the relationship is headed for conflict. And because my heart longs for connectedness—with my husband,…

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Oops! Your Circus Tent Is Loose (Part 3)

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Marketers have long known that consumers are heavily influenced by the experience associated with the purchase of the brand. For example, why is shopping at discount considered chic at Target but not so at Wal-Mart? What is so appealing about meeting friends for a $4 coffee at Starbucks rather than…

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